This isn't compliance training.

This is the system most leaders wish someone handed them when they first stepped into the role. Because the difference between a community that operates and one that thrives? Is a confident, connected Executive Director.

This course is for you if you’ve ever said:

  •  “Am I doing this right?”
  •  “I wish someone would just show me how.”
  •  “I’m holding it all together, but barely.”
  •  “I want to lead better—but I don’t have time to figure it all out on my own.”

Course curriculum

    1. Introduction

    2. Lesson 1: The Key Relationships for Your Success

    3. Lesson 2: The Residents

    4. Lesson 3: The Families

    5. Lesson 4: The Associates

    6. Lesson 5: The Corporate Office

    7. Lesson 6: Regulatory Agencies

    8. Lesson 7: Vendors

    9. Chapter 1 Quiz

    1. Introduction

    2. Lesson 1: Empowering a Thriving Community

    3. Lesson 2: Basic Functions of Each Department

    4. Chapter 2 Quiz

    1. Introduction

    2. Lesson 1: Why Financial Literacy Matters

    3. Lesson 2: Budgeting & Organizational Alignment

    4. Lesson 3: KPIs: Taking Away the Anxiety

    5. Lesson 4: Reading Financial Reports

    6. Lesson 5: Telling Your Money Story: Financial Reviews

    7. Recap

    8. Chapter 3 Quiz

    1. Introduction

    2. Lesson 1: Regulatory Alignment & Leadership Accountability

    3. Lesson 2: Meetings for Operational Success

    4. Lesson 3: The Most important Meeting of the Day

    5. Lesson 4: The Daily All-Associate Meeting

    6. Lesson 5: Manager Meetings

    7. Lesson 6: Residency Agreements

    8. Lesson 7: The Tour: Where Trust Begins and Connections are Built

    9. Lesson 8: Shift Change The Backbone of Consistent Communication and Quality Care

    10. Lesson 9: Mastering One-on-Ones

    11. Lesson 10: Performance Feedback and Evaluations

    12. Chapter 4 Quiz

    1. Intro

    2. Lesson 1: The Power of Presence

    3. Lesson 2: Auditing and MOnitoring Best Practices

    4. Lesson 3: Mastering Tough Conversations

    5. Lesson 4: Acknowledging Success

    6. Chapter 5 Quiz

About this course

  • $249.00
  • 39 lessons
  • 4.5 hours of video content

Testimonials

“I completed the lessons over the weekend and I just wanted to say thank you for the opportunity to learn from this course! It was like the ED orientation I didn’t know I needed. It was wonderful information and useful to me while being in my first year. Chapters 3-5 were my personal favorites, but if I had to narrow it down 3 and 5 were the most beneficial. The information felt geared towards me even though it’s tailored to fit multiple organizations. I would take this as refresher in the future as well.”

Breanna C., Residence Director